Privacy Policy

VistaraPay Ventures Private Limited is a technology company providing digital solutions including travel booking services, utility payment services, merchant solutions, payment facilitation, and other technology-enabled financial services.

We are committed to maintaining the confidentiality, integrity, and security of your personal information in accordance with applicable Indian laws.

We collect only such information as is reasonably necessary to provide our services.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Your information is used only for legitimate business purposes including:

• Account creation
• Identity verification
• Customer support
• Transaction processing
• Fraud prevention
• Regulatory compliance
• Service improvement
• Security monitoring
• Communication regarding our services

Certain services require account registration.

You agree to:

• Provide accurate information
• Keep your information updated
• Maintain confidentiality of login credentials
• Notify us immediately of unauthorized account access

You are responsible for all activities carried out through your account.

Our website may use cookies and similar technologies to:

• Maintain user sessions
• Improve website performance
• Remember preferences
• Enhance security
• Measure website traffic
• Analyze visitor behavior

You may disable cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.

Like most websites, we automatically collect technical information including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Internet Service Provider
• Date and Time of Access
• Pages Visited
• Referral URLs
• Clickstream Data

This information is used solely for security, troubleshooting, analytics, and improving our services.

We retain personal information only for as long as necessary to:

• Provide services
• Maintain records
• Resolve disputes
• Prevent fraud
• Comply with legal obligations
• Meet regulatory requirements

Information may be retained for longer periods where required under applicable law.

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your records
• Delete information where legally permissible
• Restrict certain processing
• Withdraw consent (where applicable)

Certain requests may be declined where retention is required under law or regulatory obligations.

Our services are intended only for individuals who are legally competent to enter into binding contracts under Indian law.

We do not knowingly collect personal information from persons below 18 years of age

The VistaraPay platform is currently under active development.

Certain services, features, integrations, modules, pricing, user interfaces, and functionalities may be modified, expanded, suspended, or discontinued without prior notice as development progresses.

Availability of services may vary during this period.

VistaraPay Ventures Private Limited is in the process of completing the necessary registrations, approvals, and integrations required for Bharat Bill Payment System (BBPS) related services.

Until all applicable approvals and operational enablement are completed, references to BBPS on this website are intended only to describe future planned offerings and should not be interpreted as confirmation that live BBPS services are currently operational.

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India, including, where applicable:

• Information Technology Act, 2000
• Digital Personal Data Protection Act, 2023 (as applicable)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules
• RBI Guidelines (where applicable)
• NPCI Guidelines (where applicable)
• Other applicable laws and regulations

We reserve the right to modify, amend, or update this Privacy Policy at any time without prior notice.

Any revised version will become effective immediately upon publication on our website.

Users are encouraged to review this Privacy Policy periodically.

By accessing, browsing, registering on, or using the VistaraPay website, platform, applications, or services, you expressly acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any provision of this Privacy Policy, you should discontinue use of the website and services immediately.